Return and Refund Policy

Last updated: February 12, 2021
  • Thank you for shopping at StudyRocks.
  • If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
  • The following terms are applicable for any products that You purchased with Us.
  • Test is free with courses with purchase of atleast 10 chapters & with Annual plan of Subscription
  • Every plan can work on two Devices
  • Plan will be Renewed Automatically
  • Plan can be cancelled any time before start of next cycle
  • Interpretation and Definitions

    Interpretation

    The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

    Definitions

    For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to STUDYROCKS PRIVATE LIMITED , 407, GURU TEG BAHADUR NAGAR, JALANDHAR. 144003.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website or App.
  • Website/App refers to StudyRocks, accessible from http://studyrocks.in or from Google play store or App store
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Your Order Cancellation Rights

    You are entitled to cancel Your Order within 7 days without giving any reason for doing so. The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
  • By email: doubts2021@gmail.com
  • By phone number: +91 9814102308
  • We will reimburse You no later than 14 days from the day on which We receive the returned request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

    Conditions for Returns

    In order for the Goods to be eligible for a return, please make sure that:
  • The Goods were purchased in the last 7 days
  • We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
  • Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
  • Returning Goods

    You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address: STUDYROCKS PRIVATE LIMITED 407, GURU TEG BAHADUR NAGAR, JALANDHAR. 144003

    Contact Us

    If you have any questions about our Returns and Refunds Policy, please contact us:
  • By email: doubts2021@gmail.com
  • By phone number: +91 9814102308